Introduction

This Refund Policy is an integral part of our Terms and Conditions and Privacy Policy. By subscribing to and using INDM.AI's services, you agree to this Refund Policy. This policy applies to all users of the INDM.AI website and services.

Eligibility for Refund

1. Subscription Cancellation: Subscribers can cancel their subscription at any time. Eligibility for a refund following cancellation will be subject to the terms outlined below.

2. No Free Trial: As there is no free trial offer, the refund policy applies immediately upon subscription.

Refund Process

1. Requesting a Refund: To request a refund, subscribers should contact us at start@chatdodo.com with their account details and the reason for the refund request.

2. Review Process: We will review each refund request on a case-by-case basis. Approval of refunds is at our sole discretion.

3. Timeframe: If a refund is approved, it will typically be processed within 7-10 business days from the date of approval.

Conditions for Refund

1. Service Issues: Refunds may be granted in cases of significant service-related issues directly attributable to INDM.AI.

2. Non-Usage: Refunds are generally not provided for periods of inactivity or non-use of the service.

3. Partial Refunds: For ongoing subscription services, consideration for partial refunds for the unused portion of the service may be given.

Payment Method

1. Refund Mode: Refunds will be processed using the original payment method used for the transaction.

2. Alternatives: If the original payment method is unavailable, alternative refund arrangements will be discussed with the subscriber.

Limitations

1. Legal Compliance: Refund requests and processing are subject to applicable laws and regulations.

2. Policy Changes: INDM.AI reserves the right to modify this Refund Policy at any time. Continued use of the service after any changes implies acceptance of the revised policy.

Contact Information For questions or concerns about the Refund Policy, please contact us at start@chatdodo.com.

Address: 651 N Broad St. Suite 201, Middletown, Delaware, 19709, United States